Kelly Coulter

Operations Consultant
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KELLY COULTER

Operations & Fulfilment consultant.

A highly successful individual possessing in-depth operational and business development management skills, supported by strong attention to detail, and demonstrated through an outstanding career to date. My experience is further enhanced by exceptional communication skills and a dynamic self-starter approach.

Commercially aware and results orientated with outstanding staff development and motivational skills, I am recognised for being customer focused, with excellent relationship management skills.

My key expertise includes but is not limited to – omnichannel FMCG operations management, supply chain management, Wholesale and Retail order management, OMS and WMS integration project management, E-commerce platform project management, business process improvement, co-ordinating business strategy, training and development, coaching & mentoring, delivering profit growth, championing appropriate use of technology to support business objectives and reduce costs, relationship building with employees, supplier management, contract negotiation and management, 3PL management. I am also an experienced SAP Business One user having worked with the system for over 7 years.

Over the last 10 years I have been working across multiple time zones managing clients and suppliers alike throughout Europe, Asia and the Americas. Experienced in all areas of the supply chain from stock forecasting, through to ordering and beyond to warehousing and distribution.

demoMy Skills

Management
Operations
90%
Logistics
90%
Returns Management
70%
Stock Forecasting
75%
Account Management
75%
Wholesale Order Management
75%
WorkBooks CRM
95%
Business to Business
E-Commerce
90%
Production Planning
80%
Supply Chain Management
70%
Point of Sale
90%
Air Freighting
100%
Sea Freighting
90%
Xero Accounts
90%
Softwares
SAP Business ONE
85%
EXCEL
90%
ASP.Net
70%
BigCommerce
80%
Supplier Compliance
70%
Telecommunications
80%

demoExperience

S
Supply Chain Manager
Protege International Group Cyprus Ltd
MARCH 2018 - TO DATE

Responsible for full supply chain of international premium drinks company. Dealing with multiple breweries, distilleries, third party bonded warehouses, freight forwarders and professional service providers.

H
Head of Operations
Tristar Products UK LTD
JULY 2013 - MARCH 2018

Responsible for the day to day running of all business operations for the TV Shopping channel, website and wholesale business. Managing multiple outsourced service providers throughout the UK to ensure exceptional performance.

O
Operations Manager
Pitch World LTD
FEBRUARY 2007 - APRIL 2013


H
Customer Account Manager
International Marketing and Logistics LTD
DECEMBER 2005 - FEBRUARY 2007

demoTestimonials

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I’ve worked with Kelly Coulter on several projects over the past 10 years. I’ve always found her extremely professional, pragmatic and can always be relied on to help move projects onward. She has always grasped the technical / business issues within projects and brought any project we’ve been involved in on time and on budget.

We’ve been involved in various projects, from developing new systems for 2 different companies now, to many different integration projects from payment providers through to fulfilment providers.

It’s been a pleasure working with her, and any time I’ve worked with her on a project I always knew I could rely on her and would happily Tony Hearn, Tony Hearn LTD
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Having worked with Kelly for 3.5 years, I would have no reservations in recommending her for a senior Operations role.

With prior experience, Kelly was pivotal in helping me set up SAP B1 for Tristar. Her enthusiasm & dogged-determination to get the operational aspects ‘best-in-class’ were testament to her dedication & professionalism.

Her diligence, tenacity, loyalty & work ethic would be a real credit to any business. Commercially aware by nature, Kelly was never afraid to challenge inefficiency within the business & took pride in seeing a project through to completion.

Credible, personal & popular amongst peers & colleagues at all levels - I wish her the very best in her onward career." Chris McCole, Global Finance Controller
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Kelly is one of the most hard working and professional individuals I have had the pleasure of working with over the years. Whilst understanding fully the needs of both B2C and B2B Kelly has a hugely diverse skill set and delivers 100% with her 'Can Do' attitude. Kelly is a fantastic support to any business with both her technical knowledge & impeccable organisation skills whilst remaining totally sales focused. Kelly is a valuable asset to ANY company in need of an incredibly hardworking and dedicated Manager. Maureen Wilson, Independant Marketing Consultant
client-image
I have worked with Kelly for over 10 years. During that time I have always found Kelly to be highly motivated to achieve her business aims in the most professional way. She is informed and knowledgeable so that work is a pleasure; understanding what is needed to get the best results individually and from respective teams. New challenges are picked up quickly and resourcefully. When this requires effort above and beyond in order to get the required result, Kelly's commitment and loyalty is given without mention. She continues to be a trusted and reliable constant throughout our business relationship and I'd have no hesitation in recommending Kelly as a valuable asset to any organisation. Christian Pawsey, CEO Yonder Contact Centres

demoInterest

Elected Locally as councillor for Thorpe Le Soken Parish Council, tasked with the community liaison role. I regularly volunteer for community and school events and am an enhanced disclosure certificate holder. Personal interests include reading, performance poetry and cooking. A mother and wife to a family of five enjoying regular activities such as swimming with my daughter Maddison, building and exploring Lego jungles with my son Robbie and playing Mario with my eldest James and enjoying downtime with my husband Mark. Elected Locally as councillor for Thorpe Le Soken Parish Council, tasked with the community liaison role. I regularly volunteer for community and school events and am an enhanced disclosure certificate holder. Personal interests include reading, performance poetry and cooking. A mother and wife to a family of five enjoying regular activities such as swimming with my daughter Maddison, building and exploring Lego jungles with my son Robbie and playing Mario with my eldest James and enjoying downtime with my husband Mark.

Music
Swimming
Photography
Family
Traveling
Movies

demoContact